/// KBA Recall Detail

For inquiries and detailed information, please contact the manufacturer or an authorized Mercedes-Benz workshop directly.

Mercedes-Benz Recall - KBA 15403R

ISSUE

The configuration of the communication module does not correspond to the specification, which can damage the internal memory and subsequently lead to permanent failure of the communication module and thus the e-Call function (automatic and manual).

REMEDY

Replacement of the communication module.

Recall detail

Affected models

C-Class - EQE - EQS - GLC - S-Class

Production period

12.04.2021 - 12.06.2025

Potentially affected

23101 vehicles

Recall code

5494024

Additional information

KBA reference code

15403R

Published

2025-09-03

Monitoring

überwacht