/// Safety Gate Recall Detail
For inquiries and detailed information, please contact the manufacturer or an authorized Citroen workshop directly.
Citroen Recall - SR/02655/25
ISSUE
Due to oil carbonisation and high contact pressure, the 7 mm camshaft chain resistance can be reduced. This may cause the camshaft chain to break, leading to an engine failure. This can cause a loss of vehicle's control and increase the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Recall detail
Affected models
Berlingo - C-Elysee - C3 - C3 AirCross - C4 AirCross - C4 Cactus - C4 Picasso - C5 AirCross
Production period
04.10.2017 - 20.10.2017 (Berlingo) 04.10.2017 - 31.01.2023 (C3 V4) 05.07.2022 - 30.01.2023 (C4X) 06.12.2017 - 09.05.2022 (Spacetourer) 10.10.2017 - 30.01.2023 (C3 Aircross V2) 12.12.2017 - 06.10.2020 (C4 Cactus) 14.06.2018 - 31.01.2023 (C5 Aircross) 15.12.2017 - 31.01.2023 (C-Elysée) 25.01.2018 - 27.06.2022 (C4 Picasso) 26.05.2020 - 31.01.2023 (C4 V3)
Recall code
NY5
Additional information
Alert number
SR/02655/25
Alert submitted by
France
Country of origin
France
EC-type approval/model
e2*2007/46*0000*00-*20 (Berlingo), e2*2007/46*0003*51-*54 (C3 V4), e2*2007/46*0003*56-*71 (C3 V4), e2*2007/46*0060*20-*21 (C3 V4), e2*2007/46*0060*23-*37 (C3 V4), e2*2007/46*0225*10-*20 (Celysée), e2*2007/46*0225*22-*24 (Celysée), e2*2007/46*0356*16-*19 (C4 Picasso), e2*2007/46*0356*21-*32 (C4 Picasso), e2*2007/46*0440*10-*17 (C4 Cactus), e2*2007/46*0530*06-*18 (Spacetourer), e2*2007/46*0625*01-*22 (Berlingo), e2*2007/46*0642*00-*19 (C5 Aircross), e4*2007/46*1241*01 (C3 Aircross V2), e4*2007/46*1241*03-*18 (C3 Aircross V2), e9*2007/46*6816*00-*15 (C4 V3), e9*2007/46*6816*13-*14 (C4X)